Privacy Policy
This Privacy Policy outlines the policies and procedures for the collection, use, and disclosure of your personal information when you use our services. It explains your privacy rights and how legal protections apply to you. By using our services, you consent to the practices described in this policy.
We use your personal data to provide and enhance our services. By accessing or using the service, you agree to the collection and use of information in accordance with this policy.
1. Interpretation and Definitions
- Interpretation: Words with capitalized first letters have specific meanings as defined below. These definitions apply regardless of whether they appear in singular or plural form.
- Definitions:
- You: The individual or legal entity accessing or using the service.
- Affiliate: An entity that controls, is controlled by, or is under common control with a party.
- Account: A unique account created for you to access our services or specific parts of our services.
- Service: The Website and related offerings.
- Service Provider: Any third party engaged by the Company to facilitate the services we provide.
- Personal Data: Any information relating to an identifiable individual.
- Cookies: Small data files stored on your device that track browsing history and preferences.
- Device: Any internet-connected device, such as a computer, smartphone, or tablet.
- Usage Data: Automatically collected data, such as pages visited and time spent on the website.
2. Collecting and Using Your Personal Data (Updated)
Types of Data Collected:
- Personal Data: While using our service, you may be asked to provide personal information that can be used to contact or identify you. This may include, but is not limited to:
- Full name
- Email address
- Phone number (including for SMS communication)
- Billing and shipping address (used exclusively to process and fulfill your orders)
- Any other information you provide when submitting an inquiry or completing a transaction
- Usage Data: Automatically collected data such as:
- Your device’s IP address
- Browser type and version
- Pages visited on our site
- Time and date of visit
- Time spent on pages
- Diagnostic data
We collect address information only when you place an order on our site. This data is used strictly to process and deliver your purchase. We do not use address data for marketing purposes, nor do we sell or share it with third parties beyond those directly involved in fulfilling your order (e.g., payment processors, shipping services).
3. Cookies and Tracking Technologies
We use cookies and other tracking technologies (e.g., beacons, tags) to enhance your experience and analyze website performance. You can control cookie usage through your browser settings, though disabling cookies may limit certain functionalities.
4. Use of Your Personal Data
Your personal data may be used for:
- Service delivery and maintenance
- Account management and feature access
- Contract fulfillment for transactions
- Communications via email, calls, SMS for service updates or notifications
- Marketing: sending news, offers, and related information (unless you opt out)
- Handling your inquiries and requests
We do NOT sell your personal data.
5. SMS Communications
By providing your phone number, you consent to receiving SMS messages about service updates or related communications. You may opt out at any time by replying “STOP” or contacting us directly. Standard data/messaging rates may apply.
6. Sharing Your Personal Data
We may share your data with:
- Service Providers: For processing or managing services
- Affiliates: Subject to compliance with this policy
- Business Transfers: In the event of a merger, sale, or asset transfer
- Legal Obligations: To comply with applicable laws or legal requests
7. Retention of Your Personal Data
Your personal data will be retained as long as necessary to fulfill the purposes outlined in this policy or as required by law. Usage data may be retained for shorter periods unless needed for security or service improvements.
8. Data Transfers
Your information may be processed or transferred to locations with different data protection laws. By using the service, you consent to such transfers, provided adequate data security protections are in place.
9. Disclosure of Your Personal Data
We may disclose personal data:
- During business transactions (e.g., mergers, acquisitions)
- To comply with legal obligations
- To protect the rights, safety, or property of the company, users, or the public
10. Security of Your Personal Data
We implement commercially reasonable measures to protect your data, but cannot guarantee absolute security due to the inherent risk of data transmission and storage.
11. Children’s Privacy
Our services are not intended for individuals under 13 years of age. We do not knowingly collect data from children under 13; if discovered, we will take steps to delete such information.
12. Your California Privacy Rights
California residents may request information on how their personal data is shared with third parties for direct marketing and can exercise these rights by contacting us.
13. Links to Other Websites
Our site may contain links to third-party websites. We are not responsible for their privacy practices; users should review those sites’ policies.
14. Changes to This Privacy Policy
We may update this policy periodically and will notify users by posting the revised version on our site. It’s recommended to review this page regularly.
15. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us.
16. This Website Uses Google Analytics
The site uses Google Analytics, which tracks usage data (including IP addresses) via cookies. Google uses this for reporting and may transfer information to third parties if required by law or if they process data on Google’s behalf. Google will not associate your IP address with other data it holds. You may refuse cookies via browser settings, but this may impact site functionality.
17. Advertising & Remarketing
We may use Google Ads, YouTube Ads, Microsoft Ads, Facebook/Instagram, LinkedIn, and similar platforms for advertising, including remarketing to previous visitors. Third-party vendors may use cookies to serve ads based on past visits. Data use follows both our privacy policy and those of the advertising platforms. You can set ad preferences via platform settings or opt out through tools like aboutads.info or Facebook Ad Settings.
18. Call Tracking
The site may track phone calls via listed numbers or ads. Caller ID and ad-click data may be shared with third-party call tracking services. To minimize data transmission, you can block your caller ID or contact us via email instead of phone.
19. Customer Reviews, Testimonials, and Comments
Reviews, testimonials, and feedback may be posted online or provided directly. Minor edits for readability may be made, but not to alter meaning. We do not guarantee others will have the same experience. If a review changes post-publication and we’re made aware, we’ll update accordingly, though we do not continuously monitor edits.